From contractors to mechanics, and grocery stores to
insurance companies, senior citizens often have a hard time finding
reputable, reliable companies that can meet their needs for
products and services.
"I'm very disgusted," said 71-year-old Maria Becerra, after
paying nearly $1,000 to have her car repaired, only to find it
still doesn't run properly. Barbara Hildebrand, age 63, laments
that a nagging hip problem requires her to search out grocery
stores and other retailers that have motorized shopping carts for
older or disabled customers. "And even if they do have a motorized
cart available, the aisles aren't always wide enough and sometimes
the display cases are too high to reach what I want," added
65-year-old Donna Ellison, who also uses a motorized cart to do her
shopping.
Fortunately, help is on the way for these women and the rest
of Colorado's 500,000 senior citizens and 1.2 million baby boomers,
who start turning 60 this year. On April 8 th, Seniors
Incorporated, a non-profit organization serving Colorado seniors,
boomers and their families for 36 years, will launch
The Source, a free, first-of-its-kind, online
directory of Colorado businesses that have been evaluated and
approved by Seniors Incorporated as being reputable, reliable and
"senior/boomer-friendly."
"The Source will help seniors, boomers and families who are
caring for aging parents, find trustworthy companies that respect
them as people and value them as customers," said Lou Kallas,
executive director of Seniors Inc. "The businesses listed in The
Source offer high quality products and services that meet the
unique needs of seniors and boomers and can help them live
healthier, more enjoyable, productive and independent lives."
Businesses included in The Source undergo a thorough
investigation, including a site visit, and are evaluated on the
following criteria:
*Does the organization meet American Disabilities Act
requirements for accessibility, including assisted or lightweight
doors, wide aisles, accessible restrooms, appropriate lighting,
motorized shopping carts, etc?
*Are senior discounts available?
*Is the business on a bus route and is the office or store
easy to find?
*Are bills, refunds, estimates and refund policies clear and
concise?
*Is someone available to speak with customers over the
telephone or is an automated voice system in use?
*Are clerks courteous and informative?
*Is there a one-stop shop for questions or are customers
transferred to various departments?
Seniors Incorporated will launch The Source on Saturday, April
8 th, with a free Senior Services Fair, featuring businesses listed
in The Source. The fair will be held from 9:00 a.m. to 12:00 noon
at the Daniels College of Business, 2101 S. University Blvd., on
the University of Denver campus. Free valet parking will be
provided.
Also on April 8 th, The Source will be available at
www.ColoradoSource.org and by calling Seniors Incorporated at
303-300-6900, where a volunteer will provide information over the phone to
callers.
"I think this will be a great resource for senior citizens,"
said Ellison, with Hildebrand and Becerra nodding in agreement.
"I'm looking forward to using it."
For more information about The Source and the free Senior
Services Fair, call Seniors Incorporated at
303-300-6900.
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