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Blog Entry 118 of 122 Buzz by Barbara
I think about a lot of things. I have opinions about most. What good are thoughts and opinions when not shared? I'll show you mine if you'll show me yours. Issues related to education really get me going. I love to dine on the hot potatoes of school accountability, standardized testing, corporal punishment in schools (outlawed in only about 28 states), scrutiny of school staff before hiring, teacher performance standards, and the weeding out of bad apples in education. I promote fitness as the miracle drug most of us seek. No pill will duplicate the health benefits of working our bodies. I strongly support the adage, "Don't breed or buy while shelter animals die." The world does not need more puppies or kittens. A visit to a local shelter is proof. I consider myself schooled in basic personal money management, the entrepreneurial spirit, domestic adoption, motherood in middle age, Baby Boomer issues, Southern culture, and how to cook a meal in twenty minutes. Whew. So, where shall we start?

Bad grommet? No big deal if you know Scotty
Contributed by: Barbara Neff   on 4/24/2008

Last summer my 1997 Lexus ES300 began to drip. I got on my knees, craned my neck to peer up under the old girl the way car owners do, hoping to find. What?

I took the car to a repair shop here in Castle Rock, Aspen Goodyear at the intersection of Founders and Front Street. Techies there quickly determined the origin of the drippage lay in the power steering fluid pump. They said they could replace it for hundreds of dollars, and they did.

Three weeks ago, the old girl began to leak again. Same spot. Same stuff, apparently. I returned to Aspen Goodyear. I recognized some of my homies from the power steering fluid pump replacement last summer.

The first technician said the power steering fluid pump was leaking again.
The second technician said the power steering pump was not leaking. The leak was oil from valves needing new covers.

I got nervous and decided to take my faithful auto friend to Kuni Lexus for a second opinion. Besides, a variety of other cosmetic repairs were due and I thought I'd see if their technicians would mention the leak and name the source.

The technician from Kuni Lexus called me later that same day.

"Did you know you have a leak?"

"Really? What do you think it is?"

"It's the power steering fluid pump. We can order one and replace it for hundreds of dollars."

"Oh, no thanks."

I fetched my car from Kuni (who, by the way, had loaned me a brand new Lexus RX350 which is all part of a plot to tempt me, they freely admit) and drove it straight to Aspen Goodyear back here in Castle Rock.

"Kuni Lexus says the power steering fluid pump is leaking. The one you guys put on in July is still under warranty."

"Your power steering pump is not leaking. If they would have looked a little harder at Kuni they would have seen oil oozing from the valves, running down the firewall and dripping off the lowest point under there, the power steering fluid pump. We can replace your valve covers for hundreds of dollars."

My husband drove my soon-to-be-classic Lexus home from Aspen Goodyear after the valve cover replacements.

"It whistles."

"What whistles?"

"Your car whistles when you accelerate. Has it ever done that before?"

Back to Aspen Goodyear this morning, the place I have spent so much time lately technicians know me by name; all except one.

This morning they called Scotty from the bull pen.

"Scotty," they boomed through the mike at the cash register to speakers in the garage. "We need you to take a drive with a customer."

Scotty is probably early twenties, looks eighteen, and surely could not know much. I figured they were pawning me off on Scotty as some sort of punishment or initiation (for Scotty, not me).

Sixty seconds into the excursion with Scotty, Ol' Lexi whistling like one of those doggie squeeze toys all the while, he looked at me and said, "Bad grommet."

Apparently a grommet is a clamp of some sort and I had a bad one. Scotty did away with the bad grommet, provided a perfectly good grommet, ended the incessant whistle and I was on my way toot-sweet.

I like Scotty. He's a good grommet. And, if Aspen Goodyear was testing him, he passed.



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Showing 1-10 of 12 comments
Submitted By: Sandy Clifton
posted on 5/8/2008 @ 7:10:59 AM
Rated Blog Entry
I hate that! I had a 98 jeep grand ch. and we had an issue and brought it in to a place in lone tree they told me that my brakes pad needed to be replaced. 6 months later same issue.. I think they try to scam you to get things done that aren't wrong!
Submitted By: Gladys Mercier
posted on 4/28/2008 @ 7:31:23 PM
Rated Blog Entry
My husband could always tell what was wrong with a car. The boys miss his expertise.
Submitted By: Daniel Smith
posted on 4/28/2008 @ 2:14:09 PM
(Not Rated)
Good story, Barbara. I remember all too well my valve cover gasket replacement - probably my Isuzu dealership scammed me - buts it's hard to know.
Submitted By: Barbara Neff
posted on 4/26/2008 @ 3:23:06 PM
(Not Rated)
Too funny, Katherine. You cross-pollenating these days blog to blog?
Submitted By: Katherine Jerome
posted on 4/26/2008 @ 12:18:47 PM
Rated Blog Entry
The Judy Rule strikes again Barbara. I'm glad Scotty came into the picture!
Submitted By: Barbara Neff
posted on 4/25/2008 @ 1:55:05 PM
(Not Rated)
True, Tom. When technicians at the same place of business give conficting information, I start to get distrustful.
Submitted By: Tom Treloar
posted on 4/25/2008 @ 1:36:09 PM
Rated Blog Entry
Auto repairs are always scary. You never know when it is your time to get ripped off.
Submitted By: Barbara Neff
posted on 4/25/2008 @ 7:58:25 AM
(Not Rated)
Nik, that is a fabulous poem!! You said all that needed to be said in far fewer words, words that rhyme, too! Thanks!
Submitted By: Nikki Britain
posted on 4/25/2008 @ 5:57:46 AM
Rated Blog Entry
There once was a lovely old Lexus, Her whistle began to perplex us. A mechanic called Scotty, Found a grommet was spotty, He fixed it and that was a big plus!
Submitted By: Karin Malchow
posted on 4/24/2008 @ 9:19:44 PM
Rated Blog Entry
I sunk way too much into my eight-year-old car last year. I think I needed Scotty.
Showing 1-10 of 12 comments
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CONTRIBUTOR INFORMATION

Barbara Neff

Castle Rock , CO

Barbara Neff has posted 122 blog entries and 777 comments since joining on 9/14/2005. Barbara Neff 's average blog rating is 4.97.
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