Article Contributed on: 10/5/2009 3:13:21 PM
I had a difficult customer experience today and it got me thinking about the different stores that I've stopped shopping at based on my customer experience. Right off the top of my head, without having to think long at all, I recalled three different stores that have lost my business due to poor customer service. They didn't lose me as a customer because of the economy, they lost me because they treated their customer poorly.
read more at http://www.experienceprosblog.com/dont-blame-the-economy/