Description: Good rapport is the basis for success in everything form business to parenting, customer service to good personal relationships. While some people seem to be 'naturals' at genuine rapport-building, there are a few simple-yet-lesser-known skills that anyone can learn- and give you the edge on your sales and marketing strategies. This class will offer useful tools and tips to help you respond effortlessly to clients and develop the winning edge for your business.

Cost: $15 (includes lunch)

Presented by Lisa Olcese, Lisa Olcese Communications and Consulting
Lisa is a Certified Master Practitioner of NLP (neuro-linguistic programming) and a Communications Specialist who partners with executives, managers and teams as trainer, group facilitator, and leadership coach. She has over 18 years of training and community education experience in the fields of personal and profeesional development, organizational leadership, nonprofit management, and innovative social change. Lisa's clients include business owners, health care workers, non-profit executives, university administrators, and governmental agencies. She enjoys helping teams and individuals establish high standards for effective communication and inspired leadership.

Location:
Denver Metro Chamber of Commerce
1445 Market St.
Denver, CO 80202

Click Here to Register